Terms and Conditions
Elwood Dental Group

This website (Site) is owned and maintained by Elwood Dental Group, (Referred to hereinafter as “Company,” “Our,” “We,” or “Us”). It can be accessed from https://elwooddental.com.au/ and may also be accessible through other addresses or channels.

Personal Information and Privacy Policy

Elwood Dental Group is committed to upholding the confidentiality of your personal information and maintaining your right to privacy. It is our priority to keep your personal details secure and confidential.

Elwood Dental Group is subject to the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and any applicable Health Privacy Principles contained in State legislation in addition to other laws, regulations and codes concerning your personal information.

Staff at Elwood Dental Group are trained to adhere to our privacy policies, procedures and standards. We regularly review our privacy policies, procedures and criteria to ensure your information is protected to the highest standard.

Website Content is not Medical Advice

The Elwood Dental Group website contains content featuring oral health information. The information provided is general in nature and is not medical advice. It does not cater to your individual circumstances nor does it address any disease, dental complaint, dental problem, oral health issue, dental health concern an individual person may have.

If you, or another individual has a concern about their dental or oral health they are advised to consult with a registered dentist and seek to do so immediately after the dental or oral health concern has come to their attention.

Restrictions

You are specifically restricted from all of the following:

• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Elwood Dental Group may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Copyright and IP

This website and all content contained within it is contingent on copyright legislation and other intellectual property rights.

Elwood Dental Group retains all interest in the website and its content except where explicitly stated differently. No action you can take on the website or elsewhere will transfer any intellectual property to you or a third party.

You are granted a limited, non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use the website and content on it for the purposes of obtaining general information about dental health, the services offered by Elwood Dental Group and contacting us for more information and to arrange appointments.

Security of the Website

It is important for you to understand that the Internet is an insecure network available to the general public. Information you send or receive through the Internet can potentially be viewed or altered by third parties. Files you download may contain computer viruses or be altered from the intended state.

Elwood Dental Group does not accept any liability for any interference with or damage to your computer system, software or data occurring in connection to your use of this website.

You should make your own assessment of any risks to the security of information you send through the Internet when deciding whether to use the Internet as a communication method, including with Elwood Dental Group.

Sites Operated by Third Parties

It is possible the content on our Site contains web links which may transfer you to other websites or apps under third party control. Elwood Dental Group does not approve, endorse or control the content contained on third party websites and apps, unless it is specifically stated otherwise. In order to determine if websites or Apps we link to are suitable, you should investigate them yourself.

Discontinuance

We reserve the right to discontinue our Site without providing you with notice and at any time. We also reserve the right to exclude anyone from the Elwood Dental Group website and we can do so at our own discretion and at any time. Elwood Dental Group is not responsible for any and all Liability suffered by you in connection to or due to our discontinuing of our Site or excluding any person from the Site.

Site disclaimers and warranties

To the maximum extent as is permitted by law, Elwood Dental Group makes no claims, warranties, representations or guarantees about our Site or Content, which includes with no limitation that:

• Content is updated, accurate, suitable for a purpose, complete or reliable;
• Your ability to access content will be without any errors, or will occur without interference from viruses or occur without interruptions;
• Our Site is entirely secure.

Use of our content, reading our content and acting on the recommendations in our content is done at your entirely own risk.

Liability is limited

To the maximum extent as is permitted by law, Elwood Dental Group does not accept any responsibility for damage, expense or loss due to any direct, indirect, contingent, future, present or unascertained liability in connection to you using the Elwood Dental Group Site or Content, or due to inaccessibility, obsolete information, corruption of data, inaccuracy, outage or interruption of our Site or Content.

Indemnity

You hereby indemnify to the fullest extent Elwood Dental Group from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms. This indemnity obligation is continuing and is independent from other clauses and obligations caused by these Terms. This Indemnity obligation continues to apply at the culmination of these Terms. We are able to enforce our right of indemnity set out in these Terms without first suffering or incurring any Liability.

Termination

Until termination by Elwood Dental Group, these terms will continue to apply. We are able to terminate these terms without providing you with notice, and we can do so at a time of our choosing. If we terminate these terms, all restrictions applied to you by our Terms as well as our limitations of liability within our Terms will continue to apply despite our termination of the Terms.

Disputes

If a dispute arises between either party due to an aspect of these terms or arising in direct or indirect connection to these terms, the party initiating the dispute is required to submit written notice of the dispute to the other party who is subject to the terms detailing the cause of the dispute the claimant’s proposed resolution. Both parties must, through staff, directors or management who have the appropriate authority to act for their organisation in disputes, meet one or more times in order to find a resolution or alternatively find an agreed-on method for developing a resolution. Both parties must negotiate on the dispute in good faith. Every meeting done in this way will be privileged and information detailing the content of each meeting will also be privileged. If both parties are unable to agree on a resolution or do not achieve a resolution within 21 days of the provision of the written notice, then either party may refer the dispute to litigation by providing written notice to the opposing party in the dispute.

Variation of Terms

Elwood Dental Group is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

Elwood Dental Group is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Warranties

This Website is provided "as is," with all faults, and Elwood Dental Group express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Severance

If any condition contained within these terms found to be unenforceable, illegal, void or invalid, then that condition must be interpreted as narrowly as is necessary for the condition to be enforceable. If the condition cannot be read more narrowly, then the condition in question is to be separated from these Terms and it does not affect whether any remaining conditions or the part of the condition that are still valid are valid or enforceable.

Legal Jurisdiction

By using this Site, you are agreeing to these Terms as subject to laws governing the State of Victoria. Your use of this Site unconditionally and irrevocably binds you to submission to exclusive jurisdiction of the Victorian courts as well as any courts that hear appeals from Victorian courts. Through using this site, you also are waiving any rights allowing you to object to legal proceedings being brought in the courts of Victoria or courts entitled to hear appeals from Victorian courts.

Elwood Dental Group Site has the potential to be accessed from Australian locations and also from overseas. We do not claim or represent that our Site is in compliance with any intellectual property laws or any other laws of countries other than Australia. By accessing this Site from a country other than Australia, you accept that you are doing so at your own risk and must take full responsibility for your compliance with any laws of the jurisdiction you access the site from.

Entire Agreement

These Terms constitute the entire agreement between Elwood Dental Group and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Missed Appointments and Cancellation Notice

By making an appointment with Elwood Dental Group you agree that we have reserved the right to charge you up to $100/hour for missed appointments or appointments cancelled within 24 hours of the appointment time.

Appointments longer than 1hr will require a non-refundable booking fee of $100. This fee will be credited towards your appointment. Failure to attend will lead to this fee being forfeited.

Communication avenues

As part of our policy patients will receive all confirmation and reminders of appointments and recalls via automated SMS. If we cannot reach you via phone and no reply is received a personalised SMS or emails will be sent, unless stated otherwise. If you are not happy to receive these please contact Elwood Dental Group.

We cannot take any responsibilities or liabilities if your appointments are missed and your dental health is not managed against our recommendations.